Terms of service.
BOOKING TERMS & CONDITIONS
By making a reservation at Natural Wine Bar, you agree to the following terms:
1. ARRIVAL TIME: Please arrive within 15 minutes of your booking time. Tables may be released after this period to accommodate waiting guests.
2. BOOKING DURATION: Standard bookings are allocated 2 hours. Please contact us directly for extended bookings.
3. CANCELLATION POLICY: Cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may incur a charge of $25 per person.
4. FINAL NUMBERS: We require confirmation of your final guest count at least 24 hours prior to your booking.
5. MINIMUM SPEND: A minimum spend may apply for certain tables or large groups.
6. VENUE POLICIES:
• No minors/under 18s permitted on premises
• No BYO food or beverages
• Dress code: Smart casual (no sportswear after 6pm)
7. SERVICE TYPES:
• DIY Experience (Thursday & Sunday evenings): Self-service bar concept
• Full Service (Friday & Saturday evenings): Complete table service
8. SPECIAL REQUIREMENTS: Please inform us of any allergies or special requirements when booking.
9. RIGHT TO REFUSE: We reserve the right to refuse service to anyone who breaches these terms or behaves in a disruptive manner.
We appreciate your understanding and look forward to welcoming you to Natural Wine Bar.
10. Be nice. Be kind. Be honest.